ServicesWhy are your service packages designed the way they are?+
I keep the menu simple so you can choose the level of care your car actually needs: Deluxe for maintenance, Premium for a focused transformation, and Ultimate Finish Care for long-term paint finish preservation. Add-ons are listed separately so pricing stays transparent.
ServicesWhat are your service hours and areas?+
I operate by appointment only. Mobile servicing is temporarily paused. You must drop off and collect your vehicle at my Maroubra home base.
ServicesIs mobile servicing available?+
No. Mobile servicing is temporarily paused because the detailing vehicle is off the road. Current bookings require drop-off and collection in Maroubra.
ServicesCan I book your ceramic coating package straight away?+
Yes. Ultimate Finish Care includes a long-term ceramic finish treatment, and Premium Detail can be upgraded with a ceramic finish. For correction-heavy work, the final stage recommendation is based on paint condition and your desired outcome.
ServicesDo I need to provide water and power?+
No. The temporary Maroubra home base has the water and power required for each detail.
PricingDo you charge different rates for different car sizes?+
Yes. The 2026 menu uses Small, Medium, and Large vehicle pricing so the quote reflects the size and time involved. Each package table shows the exact size price upfront.
PricingHow often should I book to keep my car in top condition?+
The 3-month Maintenance Plan is designed for consistent upkeep after your first completed detailing service. Appointments are scheduled in advance, with Deluxe Maintenance and Premium Maintenance pricing shown by vehicle size.
PricingDo you require a deposit for your services?+
A 50% deposit is required to secure each scheduled Maintenance Plan booking, with the remaining balance payable on the day of service. For one-off services, deposit requirements can be confirmed when your booking is arranged.
SafetyHow do you ensure electrical safety?+
I use a professional-grade industrial power board with built-in RCD (safety switch) and circuit breaker protection. If there's ever a fault or surge, the system cuts power instantly to prevent hazards.
SafetyHow do you manage products and runoff?+
I use professional-grade, biodegradable products at the Maroubra home base. I dilute runoff with rinse water and manage the work area.
QualityCan you remove all scratches with paint correction?+
Not all scratches can be removed safely. Some are too deep and have already compromised the clear coat. My goal is to improve your paint without risking long-term damage, and I'll walk you through what's possible upfront.
QualityWhat if I'm not happy with the results?+
I take pride in delivering every job to a standard I'd be happy with for my own car. If you notice anything about my workmanship you're not happy with in the first 24 hours, let me know and I'll make it right.
PracticalWhat happens if it rains on my booking day?+
If the weather makes it unsafe or impractical to detail your car, I'll work with you to reschedule to the next available slot. For the best results, I don't work in extreme weather conditions.
PracticalWhat payment methods do you accept?+
I accept EFTPOS, credit/debit cards, bank transfers, cash, and Afterpay (minimum $1000). Payment is due on completion unless otherwise agreed.
